Frequently Asked Questions
1. Do you provide updates during the process?
Yes! I’m happy to send progress updates and photos if you’d like. Some clients prefer surprises, while others enjoy being part of the journey, just let me know your preference when ordering. Updates are typically shared at the end of each major phase to keep the creative flow smooth.
2. Can you use different materials?
Wool is mandatory because the dolls are needle-felted, which requires wool fibers for shaping and detailing. However, the outer fabrics, such as velvet, cotton, or others, can be customized based on your preferences. If you have allergies, sensitivities, or ethical considerations, please let me know so I can accommodate them as best as possible.
3. Is the wig removable?
Yes, wigs can be either sewn on or removable. If you’d like to change wigs or style the doll in different looks, I can design it to allow that. Hair made of other materials, such as faux fur, is permanently attached to the doll.
4. Are the clothes removable?
Yes, unless otherwise requested, dolls come with removable clothes. I can also design special outfits or include closures that make changing clothes easier.
5. Can the dolls wear human clothes?
Dolls with realistic, human-like proportions can typically wear standard human clothing. However, dolls with cartoony, stylized, or exaggerated shapes may require custom-made outfits for the best fit.
Once your doll is completed, I’ll provide you with their exact measurements. If you plan to make or purchase additional clothing, I’m happy to send you a detailed measurement sheet to help guide your choices.
6. Can the doll be weighted?
Yes, I can add weight to give the doll a more realistic or comforting feel. The weight is created using glass beads and can be customized to your preferred heaviness. This adds a grounding, lifelike presence when holding or cuddling the doll.
7. Can I pay in installments?
While I don’t offer payment plans directly, you may be able to choose PayPal Pay Later at checkout, which lets you split your purchase into multiple payments while I receive the full amount up front.
8. Can the doll stand on its own?
These dolls are made to be soft and poseable, so they typically cannot stand on their own without support. Each doll includes a lightweight, flexible inner base- this doesn’t allow standing, but it helps with structure and gentle posing. It’s an important part of keeping the doll soft, cuddly, and comfortable to hold, without being rigid or heavy.
9. How durable is the doll?
These dolls are made with strong stitching and high-quality materials, designed to be durable. If you feel certain areas might need extra reinforcement, please let me know, I’m happy to accommodate. While built to last, these dolls should still be cherished and cared for gently, much like a real companion.
10. Can I request a specific facial expression or emotion?
Yes! Whether you want a serene look, a joyful smile, or a dreamy gaze, I do my best to capture the mood and energy you describe. Feel free to send reference photos or mood boards.
11. Can you match a specific body type?
Yes, I can customize body shapes- from curvy or athletic to petite or plus-size. You can share references, measurements, or general descriptions.
12. Can you replicate historical, fantasy, or themed outfits?
Yes! I collaborate with a skilled tailor who can create custom, made-to-measure outfits specifically for your doll. If you prefer, I can also source and adapt existing designs to fit your doll’s unique proportions. This way, you get beautifully crafted costumes tailored just for your one-of-a-kind creation.
13. Can the doll be scented?
Yes! I typically ship dolls with a small lavender sachet for a gentle, calming aroma. If you prefer another natural herbal infusion in sachet form, or would like the doll lightly perfumed, just ask and we can choose the scent together.
14. Do you offer international shipping?
Yes, I ship worldwide! Shipping costs and times vary depending on the destination. Customs fees or import taxes may apply, depending on your country’s regulations. I’m happy to help with packaging details or any shipping questions you may have.
15. How should I care for my doll?
To keep your doll looking and feeling beautiful:
Avoid prolonged exposure to direct sunlight to prevent fabric fading.
Keep away from sharp objects or rough surfaces that may snag fabrics.
Spot clean with mild soap and water; do not machine wash.
Store in a cool, dry place, ideally covered or in a dust bag when not in use.
For wigs, gently brush or style with fingers as needed.